{"id":3078,"date":"2026-06-20T06:35:27","date_gmt":"2026-06-20T06:35:27","guid":{"rendered":"https:\/\/srkashop.in\/?page_id=3078"},"modified":"2026-06-20T06:37:19","modified_gmt":"2026-06-20T06:37:19","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/srkashop.in\/?page_id=3078","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> June 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>SRKA SHOP<\/strong>, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we&#8217;re here to help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Return Eligibility<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items can be returned within <strong>7 days<\/strong> of delivery.<\/li>\n\n\n\n<li>Products must be <strong>unused, unwashed, and in their original condition<\/strong> with all tags and packaging intact.<\/li>\n\n\n\n<li>Returns may not be accepted for damaged items caused by misuse or normal wear and tear.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are not eligible for return or exchange:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Innerwear and intimate apparel<\/li>\n\n\n\n<li>Gift cards or promotional items<\/li>\n\n\n\n<li>Products marked as <strong>Final Sale<\/strong> or <strong>Non-Returnable<\/strong><\/li>\n\n\n\n<li>Items returned without original tags or packaging<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Refund Process<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.<\/li>\n\n\n\n<li>Approved refunds will be processed to your original payment method within <strong>5\u201310 business days<\/strong>.<\/li>\n\n\n\n<li>Shipping charges (if any) are generally non-refundable unless the return is due to our error.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Exchange Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you received the wrong size, a defective product, or an incorrect item, you may request an exchange subject to stock availability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Damaged or Incorrect Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or you receive the wrong product, please contact us within <strong>48 hours of delivery<\/strong> with photos of the item and packaging so we can assist you promptly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Return Shipping<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers may be responsible for return shipping costs unless the item is defective or incorrectly delivered.<\/li>\n\n\n\n<li>We recommend using a trackable shipping service when returning products.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Order Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can only be cancelled before they are shipped. Once dispatched, cancellations may not be possible, but you can request a return after delivery if eligible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about refunds or returns, please contact our customer support team through the contact details provided on the <strong>SRKA SHOP<\/strong> website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thank you for shopping with SRKA SHOP. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: June 2026 At SRKA SHOP, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we&#8217;re here to help&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3078","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/srkashop.in\/index.php?rest_route=\/wp\/v2\/pages\/3078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srkashop.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/srkashop.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/srkashop.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/srkashop.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3078"}],"version-history":[{"count":2,"href":"https:\/\/srkashop.in\/index.php?rest_route=\/wp\/v2\/pages\/3078\/revisions"}],"predecessor-version":[{"id":7062,"href":"https:\/\/srkashop.in\/index.php?rest_route=\/wp\/v2\/pages\/3078\/revisions\/7062"}],"wp:attachment":[{"href":"https:\/\/srkashop.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}